Frequently Asked Questions

Find answers to the most common questions.

General

We're an industrial software engineering company specialized in digitizing pharmaceutical and healthcare plants with regulated processes. We build SCADA, MES, and internal systems (Company Brain) with proprietary code, ready for GMP/GxP audits.

We're based in Spain, working with clients both in Spain and internationally. We travel to the plant when the project requires it and keep continuous communication throughout the project.

Yes, user training and a direct line to the development team that built your system — not a generic ticketing service.

It depends on a range of factors such as the number of lines, machines and/or equipment, the level of GMP validation required, and other project dimensions still to be discussed. Before quoting a figure, we visit the plant and draft the URS together with you.

Yes. URS, functional and design specifications, and IQ/OQ support: the paperwork the auditor will ask for, already written. Users, roles, and signatures aligned with EU GMP Annex 11 / 21 CFR Part 11.

Services

Three lines: SCADA (plant supervision and control), MES (manufacturing orders, batch traceability, electronic records), and Company Brain (unifying management data). All with proprietary code and long-term support.

Natively. Our MES connects directly with our SCADA with no gateways between vendors, which reduces points of failure and simplifies maintenance.

Yes, all three are integrable with each other, and it's actually the ideal setup: data is entered once —on the machine— and flows up on its own, with no copying by hand or reconciling versions. The most powerful combination is usually Company Brain with SCADA, since it brings real-time plant data straight into reporting and management, but since all three are proprietary, natively-built systems, any combination of them works without gateways or cross-vendor licensing.

Yes, hands-on experience in ethylene oxide (ETO) sterilization for industrial autoclaves, with an ongoing SCADA project for an international manufacturer and international FAT milestones, alongside our partner RSD Engineering.